Small manufacturers frequently have significant quality responsibilities concentrated among a very small number of people. The Quality Academy helps expand quality knowledge beyond the quality department and strengthens the company's ability to manage quality as a business discipline.

Options include:

• Cost of Quality

• Root Cause Analysis

• Corrective and Preventive Action

• Risk-Based Thinking

• Supplier Quality

• Customer Quality

The Quality Academy addresses a common constraint for small companies: the quality manager cannot personally own every quality decision.

Production supervisors need to understand process control. Engineers need stronger problem-solving skills. Purchasing personnel need to understand supplier risk. Leaders need to understand the financial and customer consequences of quality decisions.

The academy distributes that knowledge across the organization.

Start with our free Quality Diagnostic to understand where your strengths lie and where your opportunities exist.